Faqs
Shredding Services
Q.1 How does your drop-off service work?
- Stop by our office at 16 Walker Street Watsonville, Weekdays between 7:30 am – 4:00 pm. Weekends by Appointment.
- We will unload and transfer your documents to our secure warehouse.
- Your documents are hydropulped or shredded.
You are welcome to watch the entire process!
Q.2 How does your pick-up service work?
- Schedule a convenient time for our Professional Staff to come to your location.
- We will load and transfer your documents to our secure warehouse.
- Your documents are hydropulped or shredded.
- We will mail you a Certificate of Destruction.
Q.3 How does your on-site service work?
- Schedule a convenient time for our Professional Staff to come to your location.
- We will load your documents and shred within our secure truck.
- We will hand you a Certificate of Destruction before leaving your location.
Q.4 Why use a NAID Member?
As part of the only organization dedicated to increasing the security and ethics of the information destruction industry, NAID MEMBERS are bound to a strict code of conduct. As INDUSTRY PROFESSIONALS, they take their businesses and your trust seriously.
NAID MEMBERS hold themselves to a higher standard.
Q.5 It’s the Law!
Did you know there are more than 40 federal laws mandating that all businesses, healthcare facilities and financial institutions protect the confidential information of their customers, clients and patients?
It is crucial that you implement a shredding program. Don’t expose your business to incomprehensible fines, bad publicity and loss of business.
FACTA – Fair and Accurate Credit Transactions Act: The Fair and Accurate Credit Transactions Act of 2003, also known as the FACT Act, was signed into law on December 4, 2003. The Act contains a number of provisions intended to combat identity theft and consumer fraud and related crimes. The act requires the destruction of papers containing consumer information. This law binds virtually every business or organization.
HIPPA – Health Insurance Portability and Accountability Act: Health Insurance Portability and Accountability Act of 1996 (revised by Congress in 2000) is a federal law that governs the handling of confidential medical and personal information and records. Civil and Criminal penalties, as well as fines, may result from the inadvertent disclosure of personal information. All company’s that handle medical and personal information must be in compliance with the federal standards by April of 2003.
Gramm-Leach-Bliley Act (GLB) – Financial: Gramm-Leach-Bliley Act of 1999, which went into effect in July of 2002, governs the handling of all personal information. Much broader in scope than HIPPA, this law was designed to compel financial institutions to “respect the privacy of its customers” and mandates that all financial institutions establish procedures for protecting personal information, including the protection of discarded information.
California Civil Code 1798-80 – 1798.84 – Personal Information States that – A business shall take all reasonable steps to destroy, or arrange for the destruction of a customer’s records within its custody or control containing personal information which is no longer to be retained by the business by (1) shredding, (2) erasing, or (3) otherwise modifying the personal information in those records to make it unreadable or undecipherable through any means.
